Delivery times vary from 3-7 days depending on your location. We provide a tracking number of International TA-Q-BIN (international shipping service provided by Yamato Transported Co., Ltd.) that tracks progress on a shipment prior to export out of Japan.
For all international shipments, we use the value of the order for customs documents. Our order and shipping costs do not include any pre-payment for local taxes, duties, or customs fees. If applicable, you will be responsible for paying local taxes, duties, and customs fees at receipt.
To ensure the FASTEST delivery possible for International orders, please select EMS (Express Mail Service) provided by Japan Post.
Please feel free to contact us at firstname.lastname@example.org if you need help.
Returns and Refund
Please contact us if any of your items arrive damaged or defective. We will reship items or refund after confirming the situation.
However, we do not accept returns or issue refunds due to unpayable customs charges. Before placing an order, please confirm if import taxes are necessary at the shipping destination.